Personal information dispute options:
- On this website, you can remove previous name ("AKA"), previous address, employer and telephone number information. You can also select a "previous" address to be listed as your current address.
-
Currently, you cannot add new contact information on your TransUnion report online. You also cannot make edits to existing personal information such as names, addresses, employment information, date of birth or SSN online. If you want to modify existing personal information or add new personal information on your TransUnion report, please file your dispute request by phone or mail. These changes may require you to submit documents. If you need to request a legal name change, including transgender and non-binary first and/or middle name changes, please visit our Transgender Name Change page for more information.
Account and public record dispute options:
- Inaccurate or incomplete information associated with a credit account or public record may be disputed through this site.
- If you have documents from a lender, court or other relevant source that relate to an account dispute, you can include those documents in your dispute request. Please make sure documents are JPEG/JPG, PDF or TIFF format, and total file size is under 5 MB.
- Adverse items of information on your credit report as a result of human trafficking: Please visit our human trafficking survivor resources page for details on how to submit your request to remove adverse items.
Inquiry dispute options:
When you see an inquiry on your credit report, it means that someone requested to view it. Companies can only request your credit report for a legitimate business reason (called permissible purpose). Examples of permissible purpose include: credit transactions, employment consideration, review or collection of an existing account or other legitimate business need, insurance underwriting, government licensing, rental application or court order. Inquiries stay on your credit report for two (2) years.
If you believe an inquiry was made without a permissible purpose, it's a good idea to reach out to the company who requested your credit report to find out more details. If they determine that someone fraudulently applied for credit in your name, they can close that account and send us a letter requesting removal of the inquiry.
If you have specific information that the inquiry was made fraudulently, you can also call us at 800-680-7289.
You may want to place a fraud alert if you believe you are a victim of fraud. To limit access to your credit report in the future, we also recommend freezing your credit report.
Disputing other information:
Additional Information, Third Party Supplemental Information and Consumer Contributed Financial Information cannot be disputed online. If you believe any information in these areas of your TransUnion credit report is inaccurate, please file your dispute by phone or mail.
Please note that you may or may not have Additional Information and Third Party Supplemental Information in your credit report. By way of example, your credit report may include one or more of the following information types:
Special Messages, Possible Office of Foreign Assets Control (OFAC) Match, Inquiry Analysis, Military Lending Act (MLA) Match, Income Verification, Driver’s License Information, Checking Account and Demand Deposit Account (DDA) Activity, Supplemental Consumer Credit Information, Supplemental Public Records and Residential Information, Club & Subscription Activity